The Development Operations Coordinator is responsible for managing the principal constituent database (currently Tessitura), ensuring the integrity of donor information and development financial records. Tasks include, but are not limited to: maintaining donor records, gift reconciliation, stewardship, research and special events. In collaboration with the Development Officers and Associate Director of Development, s/he will plan the implementation of all newly acquired fundraising systems and related modules. This role also manages our annual grants schedule, data collection from different departments, proofing and submission. Work also includes assisting senior executive staff as required.
- Handle confidential donor/constituency information with sensitivity and integrity.
- Assist the Development Assistant with accurately processing all gifts, pledges and payments (mail and online) in collaboration with Finance Department; including double-checking daily income log, weekly and monthly gift reconciliation and payment processing.
- Generate pledge agreements; track open pledges, pledge payments and delinquent commitments with Development officers and Finance staff.
- Train Development and other institutional staff in records-management best practices and database.
- Keep current with the accounting practices, program codes and other finance activities as directed.
- Coordinate recording and maintenance of donor and participant information within development and across the organization.
- Assume requests for queries, reports and contact lists; work toward first-time pull accuracy and timely response.
- Partner with Director of Operations, Development Officers and Associate Director of Development in database system maintenance and updates.
- Update and maintain TNew, our web transactional portals, functionality in conjunction with online sales of development items.
Development office coordination
- Work with the Development Associate to ensure timely and accurate gift acknowledgement, pledges and pledge payments per established stewardship protocols.
- Maintain orderly internal electronic files for historical reference of all financial transactions and donor correspondence.
- Keep informed of current organization news, exhibits, programs and events.
- Execute customized stewardship plans in support of foundation and/or government grants, capital campaign donors and others as assigned.
- Assist the Associate Director of Development with the execution of annual member solicitations, billing and membership benefit fulfillment.
- Help with the planning and execution of annual fundraising events.
- Coordinate fiscal and tax-year end solicitations.
Data mining and prospect research
- Identify and research individual, corporate and foundation prospects, both in response to staff requests, and proactively as time allows.
- Research and identify appropriate grants, both new and recurring.
- Compile and submit appropriate grants in an accurate and timely manner.
- Establish centralized process for prospect and interested-party information capture for post-meeting/event program review.
- Support Development Director and Senior Development Officer in donor solicitation schedule (AKA moves management) based on regular prospect review.
- Other duties as requested
Education and Experience Requirements
- Bachelor’s degree in business, administration, public relations or communications preferred, and/or three to five years’ equivalent experience in development and donor relations. Previous experience with nonprofit fundraising is helpful.
- Advanced knowledge of and expertise in database administration with a history in pulling and cleaning data.
- Training in Tessitura preferred or demonstrated proficiency in use of a recognized customer relationship management (CRM) software program.
- Advanced skills in Microsoft Office.
- Excellent oral and written communication skills.
- Strong organizational skills and ability to manage multiple projects and to prioritize independently.
- Strong analytical and reasoning skills.
- Sense of humor and enjoys working and collaborating with others.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Continued employment remains on an “at-will” basis. Nothing in this job description is to be construed as a contract of employment. All job duties are subject to change as business needs necessitate.
Other Requirements and Working Conditions
- Use of a car required; legally registered and insured for daily use
- Use of a computer/monitor, telephone and copier daily
- Flexible schedule with ability to participate in evening or weekend events
- Team environment with frequent group meeting participation
- Physical requirements: Lifting/Carrying - heavy work may include routine lifting of a maximum weight of 50 lbs. - combination of sitting, standing, walking and driving on a frequent basis
Oklahoma Contemporary is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
Submit a resume and cover letter here to apply.
About Oklahoma Contemporary
Oklahoma Contemporary is an inclusive center for the arts where people of all ages and backgrounds can experience art, encounter new ideas and ignite their creative potential. Through visual art exhibitions, performances, public programs, community-building initiatives, outdoor installations and special events, Oklahoma Contemporary creates opportunities for everyone to come together in celebration of contemporary culture and artistic expression. With year-round classes and seasonal youth camps across multiple disciplines, the arts center’s education programs encourage youth and adults to express their ideas across a variety of media and learn new skills. Oklahoma Contemporary believes that art is for everyone and places accessibility and education at the center of all programming. Admission to exhibitions is always free. Oklahoma Contemporary is a regional 501(c)3 nonprofit organization founded in 1989 by businessman and philanthropist Christian Keesee and Kirkpatrick Foundation Director Marilyn Myers.
Oklahoma Contemporary strives to demonstrate leadership by modeling excellence and best practices for inclusion, diversity, equity and accessibility. We believe in the power of human creativity and value the opportunities for connection and learning that exist when cultures and communities come together in collaboration and understanding.
We commit to championing policies and practices that value diversity, foster cultural equity and create an accessible and inclusive environment. Oklahoma Contemporary does not discriminate based on race/ethnicity, age, disability, sexual orientation, gender, gender identity, socioeconomic status, geography, citizenship status or religion. We recognize our strengths lie in the broad range of people who contribute their time and talents to our mission and are dedicated to creating a safe, inclusive place for them to explore creativity.
About Oklahoma City
In the middle of its third decade of economic and cultural expansion, Oklahoma City is a surprisingly lively and diverse American city. Recent growth has spurred exciting developments in the city’s recreation and nightlife, with the construction of new parks, a streetcar system, bike trails, shops, restaurants, breweries and bars. The construction of Oklahoma Contemporary’s new building in the urban core, originally scheduled to open in March 2020 prior to the outbreak of COVID-19, represents a significant commitment on the part of the city and its inhabitants to a new era in contemporary culture.