Responsibilities

Membership Management & Growth

• Manage the day-to-day administration of Oklahoma Contemporary’s annual membership program, including monthly renewals, member communications, benefit fulfillment, stewardship, and ongoing engagement.
• Monitor current, upcoming, and lapsed memberships and conduct timely, thoughtful outreach to encourage renewals, strengthen retention, and identify opportunities for increased support.
• Support membership growth by cultivating prospective members and identifying opportunities to convert visitors, program participants, event attendees, and other constituents into annual supporters.
• Provide responsive, professional, and highly personalized service to current and prospective members, helping ensure a positive and meaningful experience at every stage of engagement.
• Track membership acquisition, retention, upgrades, renewals, and revenue, and provide regular updates and insights to the Director of Development.
• Collaborate with Communications, Visitor Experience, and other departments to promote membership and support member cultivation, stewardship, exhibition openings, special programs, and fundraising events.

Database & Gift Administration

• Maintain accurate, timely, and complete donor and member records within the donor database, including constituent updates, mailing lists, queries, coding, and routine data maintenance.
• Process and track gifts, membership contributions, pledges, pledge payments, commitments, and in-kind contributions, and assist with reconciliation and coordination with the Finance Department as needed.
• Prepare and coordinate timely donor and member acknowledgments, invoices, commitment agreements, stewardship materials, tax documentation, and other correspondence.
• Maintain organized and accessible Development Department records, files, and supporting documentation in accordance with established procedures and best practices.
• Help ensure data integrity and consistency across Development systems, reports, and constituent records.

Development Operations & Administrative Support

• Provide day-to-day administrative and operational support for the Development Department, helping maintain organized systems, calendars, deadlines, workflows, and departmental priorities.
• Assist with donor and member mailings, invitations, sponsorship materials, meeting materials, prospect research, list management, fundraising reports, and other Development communications.
• Coordinate and support logistics for Development Committee meetings, donor and member cultivation opportunities, exhibition openings, stewardship activities, and fundraising events.
• Work collaboratively with the Development team and colleagues across the organization to support annual fundraising goals, donor engagement strategies, and institutional priorities.
• Assist with special projects and emerging Development initiatives as needed.
• Perform other duties and responsibilities as assigned in support of Oklahoma Contemporary’s fundraising goals, membership program, and broader organizational priorities.

Performance Expectations

The Membership and Development Coordinator is expected to bring a highly organized, dependable, and service-oriented approach to their work. Success in this role will be measured by the accurate and timely administration of the membership program; consistent execution of renewals, acknowledgments, gift processing, and database maintenance; strong attention to detail and data integrity; responsive and professional communication with members and donors; effective management of recurring deadlines and departmental workflows; and meaningful contributions to membership growth, retention, stewardship, and broader Development Department priorities.

The successful candidate will demonstrate initiative, follow-through, sound judgment, and a willingness to learn and adapt. They will work collaboratively across departments, maintain a high standard of professionalism and confidentiality, and make thoughtful use of available technology, including emerging AI tools, to improve organization, efficiency, communication, and departmental effectiveness.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• Interest in nonprofit development, membership, donor relations, administration, customer service, or a related field, with relevant professional, internship, volunteer, or academic experience preferred but not required.
• Excellent organizational skills and exceptional attention to detail, accuracy, and follow-through.
• Strong written and verbal communication skills with a personable, professional, and service-oriented approach.
• Ability to manage recurring processes, multiple priorities, and competing deadlines in a highly organized and dependable manner.
• Experience with CRM or donor database systems preferred; Blackbaud Altru experience is a plus.
• Proficiency with Microsoft Office, particularly Word and Excel.
• Familiarity with emerging artificial intelligence technologies and an interest in using AI tools thoughtfully and responsibly to support research, writing, organization, data management, and workflow efficiency.
• Comfort learning and adapting to new technologies, systems, and digital tools that can improve Development Department operations and constituent engagement.
• Comfort working with data, preparing correspondence, and maintaining accurate and organized records.
• Ability to handle donor, member, and financial information with discretion, sound judgment, and professionalism.
• Proactive and solutions-oriented, with a collaborative mindset, demonstrated initiative, and the ability to move projects forward independently.
• Ability to work effectively and professionally with donors, members, colleagues, and organizational leadership.
• Commitment to Oklahoma Contemporary’s mission and enthusiasm for contemporary art, arts education, and performance.

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Other Requirements and Working Conditions

• Use of a car required; legally registered and insured for daily use.
• Use of a computer, telephone and printer/copier daily.
• Team environment with frequent group meeting participation and collaboration necessary.
• Physical requirements: combination of sitting, standing, walking and driving on a frequent basis. Lifting modest weights (up to 30 pounds) may be required occasionally.
• Other duties as assigned.

Oklahoma Contemporary is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, different abilities, gender identity or veteran status.

About Oklahoma Contemporary

Oklahoma Contemporary is an inclusive center for the arts where people of all ages and backgrounds can experience art, encounter new ideas, and ignite their creative potential. Through visual art exhibitions, performances, public programs, community-building initiatives, outdoor installations, and special events, Oklahoma Contemporary creates opportunities for everyone to come together in celebration of contemporary culture and artistic expression. With year-round classes and seasonal youth camps across multiple disciplines, the arts center’s education programs encourage youth and adults to express their ideas across a variety of media and learn new skills. Oklahoma Contemporary believes that art is for everyone and places accessibility and education at the center of all programming. Admission to exhibitions is always free. Oklahoma Contemporary is a regional 501(c)3 nonprofit organization founded in 1989 by businessman and philanthropist Christian Keesee and Kirkpatrick Foundation Director Marilyn Myers.

Inclusion

Oklahoma Contemporary strives to demonstrate leadership by modeling excellence and best practices for inclusion, diversity, equity, and accessibility. We believe in the power of human creativity and value the opportunities for connection and learning that exist when cultures and communities come together in collaboration and understanding.

We commit to championing policies and practices that value diversity, foster cultural equity, and create an accessible and inclusive environment. Oklahoma Contemporary does not discriminate based on race/ethnicity, age, disability, sexual orientation, gender, gender identity, socioeconomic status, geography, citizenship status, or religion. We recognize our strengths lie in the broad range of people who contribute their time and talents to our mission and are dedicated to creating a safe, inclusive place for them to explore creativity.